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Simply order - let us handle the rest.

When will my order ship and when do I receive a tracking number?

All orders made before 2:00 PM PST are processed within 2 - 3 business days before being dispatched. Orders are not shipped on weekends or holidays.

You will receive a notification of your order having been shipped, including tracking information.

When will my order arrive and how can I track my order?

It will take 5 - 13 business days for all orders to arrive in the United States and Canada.

Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from support@humblemod.com with your tracking number included in it. Once you receive the email, enter your tracking number below to easily check on your delivery status.

Things to Keep in Mind:

Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out and is in transit to the local post office. Tracking should be updating within a few business days.

If you see any irrelevant ads on the tracking popup, we are sincerely sorry. We use a third-party order tracking service to ensure the best tracking result so we have no way of controlling the ads shown on it. 

What if I don't like my order?

We accept returns and have a 15-day return policy. You have 15 days after delivery of your order to request a return. If more than 15 days have gone by since you received your order, we cannot issue a refund. Here are the requirements and steps:

  1. Products can only be returned if they are new. Used products, or products damaged by the customer will not be eligible for refund.
  2. Valid Return Reasons
    a) Buyer's remorse: If you have a change of mind and no longer wish to keep the items, you can request a return.
    b) Defective or damaged products: If the product received is defective or damaged, you are eligible for a return or exchange. Products damaged by the customer will not be eligible for a refund or exchange.
    c) Incorrect item received: If you receive an item different from what you ordered, you can request a return or exchange.
  3. Request your Return Authorization Number by emailing support@humblemod.com with detailed reason for return and pictures or a video of the product that supports your reason as well as your Order Number. Upon approval you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return.
  4. To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages. You are responsible for paying return shipping. 
  5. Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment within 3 business days. There is no restocking fee for returns. A refund receipt will be emailed to the email address you used when making your original purchase.

See more Information on our Return & Refund Policy page.

Who can I contact if I have a general problem with my order?

Requests can be sent to support@humblemod.com or by calling +1 (855) 608-7005