Shipping policy

Shipping Policy

Thank you for visiting and shopping at Humblemod. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders made before 2:00 PM PST are processed within 2 - 3 business days before being dispatched. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • United States and Canada:
    • Free Standard Shipping.
      • Shipping Cost: $0.
      • Delivery Time of 5 - 13 Business Days
      • Shipping Method: USPS in the United States, Canada Post in Canada.

    Delivery delays can occasionally occur. We do not ship to other Countries for now.

    Shipment confirmation & Order tracking

    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

    Customs, Duties and Taxes

    Humblemod is not responsible for any customs and import taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

    Damages

    Humblemod is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

    Please save all packaging materials and damaged goods before filing a claim.


    Returns Policy

    We strive to deliver you the best in quality and value. We accept returns and have a 15-day return policy. You have 15 days after delivery of your order to request a return. If more than 15 days have gone by since you received your order, we cannot issue a refund. Here are the requirements and steps:

      1. Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
      2. Valid Return Reasons
        a) Buyer's remorse: If you have a change of mind and no longer wish to keep the items, you can request a return.
        b) Defective or damaged products: If the product received is defective or damaged, you are eligible for a return or exchange. Products damaged by the customer will not be eligible for a refund or exchange.
        c) Incorrect item received: If you receive an item different from what you ordered, you can request a return or exchange.
      3. Request your Return Authorization Number by emailing support@humblemod.com with detailed reason for return and pictures or a video of the product that supports your reason as well as your Order Number. Upon approval you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return.
      4. To assure your refund please use a trackable mail service, we will not be responsible for lost or missing packages. You are responsible for paying return shipping.
      5. Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment within 3 business days. A refund receipt will be emailed to the email address you used when making your original purchase.

      Our Return & Refund Policy provides more detailed information about options and procedures for returning your order.